To get us started we thought we’d share a bit about how we got where we are today.
In 1985 Mike O’Hagan started MiniMovers with $200 and a Ute. Mike recognised a need for business that helped Australians who were moving suburb to suburb, rather than interstate. The Company has continually experienced very strong growth, reaching a turnover of over $30 million per year and over 500 employees.
So what was the secret to MiniMovers
MiniMovers built its brand by creating happy customers. If you give someone a good experience they will tell 10 people. If you give them a bad one, they will tell 100! We provide our customers with excellent customer service from the moment they pick up the phone to call us, to when we are driving away from their new home. This level of customer service has given MiniMovers the ability to grow to a national company operating in all the major cities in Australia.
Word of mouth is a fantastic advertisement. Better than any traditional form of advertising. So give the customers something to talk about. We do that by exceeding expectations and insulating the customers from the pain of moving home.
Also, our written no damage guarantee means that customers are even happier because they know that if something is damaged by us, we will fix it quickly or replace it. This has been the way for the last 26 years, and we will continue to offer that for the next 26 years and longer!
This is just the beginning for the MiniMovers Blog. We will have many guest authors from a wide range of industries contributing to our articles. So keep checking in for useful tips on Moving, Packing, Saving Money, Real Estate, Selling Your Home, Organising Your Home and much more.
If you have a topic you’d like to learn more about or want to add to any of our blogs – feel free to leave a comment by clicking on the speech bubble up the top or contact us on 1300 822 440
– See more at: www.Helpyoumove.com.au